The Role of IT in the Manufacturing Industry

The global manufacturing industry strives to deliver cost-competitive and high-quality products to meet customer expectations. According to The Manufacturer’ Organisation, the UK has climbed from 9th to 8th in the global manufacturing ranking, solidifying its role as a key player in the industry. However, manufacturers find it difficult to keep up with technological advancements and an increasingly globalised market. 

To guarantee smooth business operations, manufacturers must have reliable IT & technology systems in place. Investing in IT simplifies tasks, enhances efficiency, boosts productivity, and reduces the risk of costly disruptions. That said, this blog will explore the role and importance of IT in manufacturing and the benefits through different IT solutions:

• Software
• Communication
• IT Support
• Tech Equipment

Software

The manufacturing industry faces numerous challenges and software can mitigate these issues and ease external environment pressures through task automation. It improves efficiency, provides clarity, and creates consistent processes for customers. Bespoke Software offers tailor-made applications to meet specific organisation needs. It is custom-built, offering precise functionalities and seamless integration to optimise efficiency and overall performance. Furthermore, it can be used in manufacturing areas such as inventory management, CRM, HR, purchasing systems, and overall product management.

Communications

The manufacturing sector requires first-class connectivity for processes, control systems, and real-time communication. Uptime is crucial, and seamless telecommunications and internet services are essential for accelerating productivity and serving customers effectively.

Communication from the internet through the provision of leased line connection provides reliable and fast internet connections which is the core to business function and reliable customer support when needed. Hence, without a reliable internet connection, it can hinder productivity and limit the business’ potential. Additionally, VoIP solutions offer flexibility and mobility for making and receiving calls regardless of location. Whether out of the office, onsite, or working from home, connectivity is key for streamlined internal communication and enhances remote collaboration.

IT Support

A managed IT support plan allows manufacturing companies to concentrate on business management without worrying about maintaining and updating IT systems. Similarly, industrial IoT involves connecting manufacturing equipment and devices to the internet. IoT devices can collect, exchange and analyse data, enabling manufacturers to optimise product processes, improve equipment maintenance, and enhance safety. For example, sensors on a production line can monitor machine performance and predict future maintenance needs.

Additionally, we can provide robust cybersecurity controls. Ensuring compliance with industry standards and regulations. Therefore, this protects against cyber threats and maintains operational continuity, which is crucial for any manufacturing operations.

Tech Equipment

All IT solutions mentioned earlier rely on high-quality tech equipment. Having the right equipment tailored to a manufacturing company’s needs ensures that operating systems run smoothly. Ultimately, tech equipment can be cost efficient, enhance productivity, and mitigate risks from outdated technology. With the right IT supplier, manufacturers receive technical support, services, and customised integration with existing manufacturing processes.

Success Story: The Little Red Berry Co.

The Little Red Berry Co. is a family-owned, independent, beverage manufacturing business that started in a farmhouse kitchen back in 2011 with nothing but empty jam jars, Gin & little red berries. They took their new product range of Spirits to a local food & drink festival and the feedback was remarkable! Unity One Site VOIP was the perfect solution for them and any other small industrial units and trade counters that require a PSTN replacement product with more functions such as Mobile App, Call Forwarding, Do Not Disturb, Voicemail, and Fraud Prevention.

”We’ve worked with Unity for over 8yrs and they recently enabled us to take calls away from our desk by setting up a new system for us which has been fantastic while we run stalls for local events & for when we’re out and about delivering orders!”  Bethany Johnson, Manager of Operations, The Little Red Berry Co. Read more here!

Final Thoughts

To conclude, selecting the ideal IT support provider for your manufacturing company is a critical decision that can significantly impact operational efficiency and productivity. To streamline your business with IT support, it is essential to consider factors such as experience, expertise, responsiveness, and specialised solutions when evaluating potential providers.

At Unity World, we are a one-stop company covering all these areas of technology, ensuring positive outcomes and maintaining transparency throughout the process.

Whether you are looking to reassess the value of your current contract or are looking into IT support services for the first time, our team is here to assist you! Contact us today or check out other Unity Case Studies!

Want to learn more about unity comms?

Want to learn more about unity comms?