Customer Spotlight: LevelQ

Overview

LevelQ is a premium workspace provider based in Stockton-on-Tees, offering modern, flexible offices to SMEs, startups, and remote workers. As demand for their high-spec facilities grew, so did the need for a network infrastructure that could match the expectations of their tech-savvy tenants.

Project Challenge

Despite impressive growth, LevelQ’s IT network wasn’t keeping pace with tenant expectations. Their key challenges included:

• Inconsistent network coverage across the building
• Lack of centralised management and visibility
• Tenants requesting private VLANs and dedicated bandwidth
• Security concerns around shared Wi-Fi environments

Limited on-site IT support to troubleshoot and scale

The Solution

To deliver a secure, scalable and tenant-friendly network, Unity deployed a future-ready infrastructure:

• Full Network Audit – Identified current gaps and tenant-specific needs
• Fibre Leased Line Upgrade – Provided high-speed, reliable connectivity
• Enterprise-Grade Networking – Deployed structured cabling and secure segmentation
• Zone-Based Wi-Fi with VLANs – Isolated traffic and improved performance
• Cloud-Based Network Management – Enabled real-time monitoring, bandwidth control, and remote support
• Automated Tenant Onboarding – Streamlined provisioning and access control
• Ongoing IT Support – Included in a managed package with proactive monitoring

Conclusion

Interested to find out more about our happy customers! Head over to Unity Case Studies on our website. Get in touch today!

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