LOCAL AUTHORITIES

Technology that keeps local government running smoothly.

Is your technology helping your team deliver for residents — or leaving you exposed?

Council IT teams are being asked to do more with less, keep decades of legacy systems running, and defend against the kind of cyberattacks that have already cost English councils over £10 million to recover from. We help county, city and borough councils get ahead of that, not just react to it.

Where does technology cause problems?

When your technology works well, your team can focus on patients instead of firefighting IT, and your patients have a better experience.

Your resident services

Slow, fragmented systems make it harder to deliver the always-on contact centre and digital services residents now expect, which is exactly why over 80% of English councils are already investing in digital transformation.

Your legacy estate

Decades of siloed, department-by-department systems make even simple changes slow, expensive and hard to secure and local government reorganisation is making that harder to ignore.

Your security

Real ransomware attacks on English councils have cost more than £10 million each to recover from – hitting social care, housing and benefits payments, not just IT.

Your supplier landscape

Multiple suppliers can mean confusion over who’s responsible when something breaks and delay while you find out.

Why It Matters

In local government, reliable technology is part of how residents experience your council and part of what auditors, regulators and your own information governance team expect you to have in place.

 

  • Residents get a faster, more reliable service
  • Your council stays secure and audit-ready
  • Your team can focus on service delivery, not managing multiple suppliers

Technology for Where Your Council Is Today

Running an established council

Reliable, everyday technology across your council’s existing estate.

Managing a large, multi-site estate

Consistency across depots, libraries, offices and other council buildings.

Going through local government reorganisation

From shadow authority to vesting day, get a merged technology estate ready before it has to work on day one.

Growing as a combined or mayoral authority

Technology built for a newer, fast-growing organisation like a combined authority or its development corporations.

Everyday Technology That Supports Your Practice

Connectivity

Hardware

Networking

Cybersecurity

Backup & Resilience

Communication

Don’t Wait for Something to Fail

A scanner that won’t connect, a system that goes down mid-morning, or Wi-Fi that can’t keep up when it’s busiest – technology problems in a dental practice rarely stay small. Outdated hardware, patchy connectivity and unreliable backups cost you appointments and patient trust, whatever’s behind them.

 

  • Identify risks before they affect patient care
  • Improve reliability and reduce downtime in the chair
  • Protect patient records and stay DSPT/GDPR compliant
  • Prepare for CQC inspections with confidence

Technology should support great care — not get in the way.

Let’s look at what’s working, what’s not, and what you should be planning for next.

25+ Years

of supporting organisations

1000+

Businesses supported

Local

UK-based support team

Trusted

by local authorities across the UK